Select the items to return
Begin your return by entering your email address below
How it Works
Get a refund estimate
Send it back to us within 30 days of authorization
Common Returns Questions
Is it easy to return items?
Once your return is authorized, you'll receive step-by-step instructions and a prepaid shipping label via email.
How soon will I get my refund?
Once your items are inspected by our returns department, you'll get your refund within 10 business days.
What items are returnable?
- All items in new condition delivered in the last 30 days excluding MOI floor boxes.
What items are non-refundable?
- Items marked as final sale, special order, or custom built.
- Free gifts or promotional items with retail value.
Are there any re-stocking fees?
- No, as long as the items are in new condition and in the original packaging they would qualify for a full refund minus the flat fee of $10 for the return shipping label (please do not modify the product in any way). If these conditions are not met, the return would be subject to a restocking fee or the return could be denied and the product sent back to sender.