Returns Center

Begin your return by entering your email address below

How it Works

Select the items to return

Get a refund estimate

Send it back to us within 30 days of authorization

Common Returns Questions

Is it easy to return items?

Once your return is authorized, you'll receive step-by-step instructions and a prepaid shipping label via email.

How soon will I get my refund?

Once your items are inspected by our returns department, you'll get your refund within 10 business days.

What items are returnable?

  • All items in new condition delivered in the last 30 days excluding MOI floor boxes.

What items are non-refundable?

  • Items marked as final sale, special order, or custom built.
  • Free gifts or promotional items with retail value.

Are there any re-stocking fees?

   -  No, as long as the items are in new condition and in the original packaging they would qualify for a full refund minus the flat fee of $10 for the return shipping label (please do not modify the product in any way). If these conditions are not met, the return would be subject to a restocking fee or the return could be denied and the product sent back to sender.

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